Terms of Service
Code of Ethics & Professional Practice
Intentional Healing UK works within the UK Reiki Federation's guidelines for ethical and professional practice, which can be found in full here.
Not a replacement for medical treatment
While it can be safely used alongside traditional (allopathic) medicine, Reiki is NOT a replacement for proper medical diagnosis or treatment. You are advised to see a GP or other medical professional in the case of medical issues or concerns.
Results cannot be guaranteed
Clients request Reiki for a number of different reasons, and this will be discussed during your consultation. While a Practitioner can focus energy on particular areas and can work with the intention for it to flow into a certain place, the energy will go where it is most needed. As such, the results of a treatment can neither be predicted or guaranteed.
Right of refusal to treat
Intentional Healing UK reserves the right to refuse treatment where it would be inappropriate, this includes:
if the client is under the influence of alcohol or mind-altering substances;
if the client is intimidating or offensive, in a physical, or sexual manner, or otherwise;
if the client behaves in any way which may lead the Practitioner to feel physically unsafe, disrespected, or abused;
in the case of late attendance of the client, where discretion will be exercised.
Confidentiality & Data Storage
Prior to your initial session, you will be asked to complete a Client Intake Form which will be held on file for the required amount of time following treatment. Only information necessary for your treatment is gathered. It is not used for any other purposes. Everything written on the form and discussed between client and practitioner is entirely confidential. Your information and records will never be shared, unless it is required by due process of law.
In accordance with the terms of the UK Reiki Federation Code of Ethics & Professional Conduct, records must be kept in safe custody for seven years from the date of the last treatment and in the event of death, all records will be destroyed appropriately.
This website is hosted by WIX.com who may record information such as your IP address. Their data policy can be found here. None of this information is held by Intentional Healing UK.
Payment & Cancellation Policy
To provide the best possible service, while effectively managing the number of people seen each week, the following cancellation policy is in place. Please note that it may be waived for regular clients, at Sarah's discretion.
A 50% deposit is required at the time of booking all personal (in-person) sessions. If you need to change or cancel your appointment, please contact Sarah on 07970 976877 or email IntentionalHealingUK@gmail.com as soon as possible. The following terms apply:
MORE THAN 24 HOURS NOTICE: You may choose to either reschedule or receive a refund of the deposit paid.
LESS THAN 24 HOURS NOTICE: You will be invited to either reschedule your appointment or receive distance healing. You can either select a short distance healing to the value of the deposit or pay the balance and receive a full-length session including video consultation.
Full payment is required at the time of booking. If you are unable to participate in the video-calls at the allocated time, your session may either be rescheduled (if a convenient time is available), or email correspondence will be offered as an alternative.
READINGS VIA EMAIL
Full payment is required at the time of booking. Due to the amount of preparation and work that goes into each reading, is not possible to cancel after your reading has been commenced.